Advanced OS Questions only you can answer... (fwd)

[Daniel R . Kilbourne]

and spiffy boxed sets of CDs......



On Wed, Aug 23, 2000 at 02:04:09PM -0400, Matt Holtz spake:

> How do you think Red Hat makes their money?  Selling support.
> 
> Sean wrote:
> > It sounds kind of dumb, but I don't think the thought ever crossed my mind
> > about _paying_ for freebsd support. I guess it kind of caught me offguard. 
> > 
> > 
> > On Wed, 23 Aug 2000, Adam wrote:
> > 
> > > On Wed, 23 Aug 2000, Sean wrote:
> > > 
> > > >If they are HS level questions, I think he might be an asset *lol*
> > > >
> > > >Who do you _pay_ to call for freebsd support? 
> > > 
> > > If this question isnt rhetorical, www.bsdi.com offers support via email
> > > and phone and various levels of involvement for one-shot and contract
> > > deals.  Before BSDi merged with Walnut Creek, you could also get support
> > > for FreeBSD from WC.  I cannot comment on how much these services are used
> > > but I know at least some people do, most likely people using FreeBSD for
> > > servers without knowing much of Unix at all.  If their favorite buddy to
> > > ask support from is not around and a customer wants a mail alias added
> > > pronto,  I guess you have someone to call.  The cost of the support can be
> > > less than the money lost due to a lost customer :) People running servers
> > > for clients can also sometimes charge their customers rediculous amounts
> > > for change requests which allows the owner to use commercial support if
> > > needed..
> > > 
> > 
> > _______________________________________________
> > linux-user mailing list
> > linux-user@egr.msu.edu
> > http://www.egr.msu.edu/mailman/listinfo/linux-user
> 
> -- 
> Matt Holtz
> Voyager Network Engineer
> _______________________________________________
> linux-user mailing list
> linux-user@egr.msu.edu
> http://www.egr.msu.edu/mailman/listinfo/linux-user

-- 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Daniel R. Kilbourne
daniel.kilbourne@voyager.net
Voyager.net Network Engineer

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