Ahh, the joys of @Home

[Jeffrey Utter]

**  WARNING RANT BELOW  ****   but it made me feel better =) 

Well my cable modem in Capitol Villa has been acting funny like that since
the 24th of Aug.  I called them to see what the problem was
and they gave me the same excuse.  Then last wednesday I got on
the online support chat and talked to a guy named Clive M.  AND
CLIVE IS A MORON.  I told him my modem was losing it's connection
and kept restarting itself and he wanted to tell me that it was a
problem with my DHCP settings.  Even thought the modem goes dead
even when my computer is turned off, it's my computers
fault...  When I was getting mad at him for not
listening to what I was telling him he said this:  "I've given you a
posible
solution, is there anything else I can help you with?"  and then a 
few lines latter,  "Do you even know where your DHCP settings
are?"  There was a lot more said then this but those where a few
of the things that got my blood pumping the most.  Needless to say next
time I call I will be letting them know that Clive M. is a Jack@$$.  

** END RANT ***

However, the past couple of days it
seems to be working fine.  =)

Jeffrey Utter
http://nova.cl.msu.edu/


On Mon, 15 Oct 2001, Edward Glowacki wrote:

> Well, they hooked up my cable modem on Friday morning.  The guy
> checked out my signal levels, said that everything was good, and
> that my cable modem should come up in a little while (apparently
> something still had to be done on the back end of the service).
> As evidenced by the fact that I didn't send any spiffy emails to
> the LUG list over the weekend exclaiming my joy, the cable modem
> has yet to function properly.  I called tech support on Friday and
> they said there was a problem in my area and that they were working
> on it (though he did check to make sure everything was set up
> properly since I was a new customer).  The problem apparently
> started around 5:30 on Thursday night.  3 1/2 days later (3 days
> for me), the problem still exists?  I suspect that when I get home
> tonight, the lights will still be blinking, trying to get a signal.
> So either it's a very tough problem to fix, or I've got a DOA cable
> modem, or they somehow borked my setup.  Anyone else on the northeast
> side of Lansing experiencing @Home outtages?
> 
> -- 
> Edward Glowacki				glowack2@msu.edu
> GLLUG Peon  				http://www.gllug.org
> Imagination is the one weapon in the war against reality.
>                 -- Jules de Gaultier
> 
> _______________________________________________
> linux-user mailing list
> linux-user@egr.msu.edu
> http://www.egr.msu.edu/mailman/listinfo/linux-user
>