[GLLUG] Shared Email Accounts
Brian Hoort
hoortbri at msu.edu
Wed Oct 1 10:12:45 EDT 2003
Our department has standardized on Eudora, and a few of us are using
IMAP. Though I'm a huge fan of Eudora as a mail client, their IMAP
implementation really stinks. I don't recommend you consider using Eudora.
Brian Hoort
At 05:31 PM 9/30/2003, Sean O'Malley wrote:
>imap is probably a better bet, outlook or whatever should be able to
>handle it.
>
>I think you might want to seriously look for ticket tracking software
>though. Having a centralized record of issues and replies in a would be
>rather handy especially considering the lifespan of the usual Help Desk
>people especially when the problems need to get escalated.
>
>
>
>
>On Tue, 30 Sep 2003, Jeff Vanderlaan wrote:
>
> > I have a two person Help Desk team that are both responsible for
> > checking an email account. Is IMAP the best solution so both can see
> > what email has been read and responded to? Our email server running on
> > FreeBSD is configured for both IMAP and POP3. They are both currently
> > checking it with a POP3 clients set up to leave messages on the server,
> > but it is starting to get confusing for them due to the bulk of email
> > they are receiving. If IMAP is the way to go, does anyone have a
> > recommendation for a decent Windows based IMAP client?
> >
> > Jeff
> >
> > _______________________________________________
> > linux-user mailing list
> > linux-user at egr.msu.edu
> > http://www.egr.msu.edu/mailman/listinfo/linux-user
> >
>
>_______________________________________________
>linux-user mailing list
>linux-user at egr.msu.edu
>http://www.egr.msu.edu/mailman/listinfo/linux-user
--
Brian Hoort
More information about the linux-user
mailing list