[GLLUG] Shared Email Accounts

Brian Hoort hoortbri at msu.edu
Wed Oct 1 10:12:45 EDT 2003


Our department has standardized on Eudora, and a few of us are using 
IMAP.  Though I'm a huge fan of Eudora as a mail client, their IMAP 
implementation really stinks.  I don't recommend you consider using Eudora.

Brian Hoort

At 05:31 PM 9/30/2003, Sean O'Malley wrote:
>imap is probably a better bet, outlook or whatever should be able to
>handle it.
>
>I think you might want to seriously look for ticket tracking software
>though. Having a centralized record of issues and replies in a would be
>rather handy especially considering the lifespan of the usual Help Desk
>people especially when the problems need to get escalated.
>
>
>
>
>On Tue, 30 Sep 2003, Jeff Vanderlaan wrote:
>
> > I have a two person Help Desk team that are both responsible for
> > checking an email account.  Is IMAP the best solution so both can see
> > what email has been read and responded to?  Our email server running on
> > FreeBSD is configured for both IMAP and POP3.  They are both currently
> > checking it with a POP3 clients set up to leave messages on the server,
> > but it is starting to get confusing for them due to the bulk of email
> > they are receiving.  If IMAP is the way to go, does anyone have a
> > recommendation for a decent Windows based IMAP client?
> >
> > Jeff
> >
> > _______________________________________________
> > linux-user mailing list
> > linux-user at egr.msu.edu
> > http://www.egr.msu.edu/mailman/listinfo/linux-user
> >
>
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-- 
Brian Hoort 



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