[GLLUG] Job Posting for Customer Support Technician
Phil Darling
phil at liquidweb.com
Fri Mar 10 18:48:56 EST 2006
Hi All,
I just wanted to let the GLLUG know that we will be hiring in the near
future. Please send resumes with cover letter or any questions directly
to resumes at liquidweb.com
Thanks for your time.
*******************
Liquid Web Inc.
Job Posting for Customer Support Technician
Liquid Web Inc is a rapidly expanding web hosting company which
currently operates two Data Centers in the Lansing area. We have
continued to make major expansions into the managed dedicated and
virtual private server markets. While the majority of our operations
are Linux based we are continuing to expand in the Windows managed
hosting market. We are accepting applications for Customer Support
Technicians to work directly at our Lansing, MI Data Centers.
Job Duties:
* Provide professional and friendly support consistently via telephone
and electronic help desk
* Troubleshoot and solve a wide range of customer support issues from
basic to complex
* System monitoring and response
* Operating system and application installation/configuration
* Performing scheduled maintenance tasks
Skill Requirements:
* Solid working knowledge of RPM based Linux Distributions
* Solid working knowledge of Windows Server 2000/2003
* Experience with Apache, BIND, and IIS preferred
* Excellent customer service skills
* Excellent verbal and written communication skills
* Excellent problem solving skills
* Ability to work in a team based environment
* Ability to work flexible hours
* One year previous experience preferred
Benefits:
* Great working environment
* Exposure to state-of-the-art technology
* Free hosting account
* Flexible scheduling
* Health/Dental coverage after 60 days
* Optional Employer contributing IRA
* No travel
Enthusiastic, team-oriented individuals interested in working in a
friendly and fast-paced environment, having the above qualifications,
are encouraged to submit their resume with cover letter to
"resumes at liquidweb.com" or by fax at 517-322-0493.
Thank you
--
Liquid Web Inc
Phillip Darling
Manager of Support Services
http://liquidweb.com
(800)580-4985
(517)322-0434
(517)322-0493 Fax
support at liquidweb.com
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