[GLLUG] problem/ticket tracking systems
Mark Szidik/mlc
SzidikM at mlcnet.org
Fri Jan 4 15:09:04 EST 2008
Anyone using a trouble ticket tracking system that they can recommend? I
have looked at Mantis, and RT and both are a bit cumbersome for my needs.
(RT is a nightmare of Perl modules to install (at least on Centos)) Trac
and Bugzilla are too oriented towards software development for my needs.
Oh, the software needs to be OSS and Linux friendly.
Thanks,
---
Mark Szidik, CIO
Michigan Library Consortium
1407 Rensen Street, Suite 1, Lansing, MI 48910-3657
Ph:800.530.9019 x117 Fax:517.492.3881
Ph:517.492.3817
MLC - Partnerships. Solutions. Excellence.
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