[GLLUG] problem/ticket tracking systems

[Nicholas Kwiatkowski]

Have you looked at the trouble ticket portions of SugarCRM?  I know lots of
happy people using that.

 

-Nick

 

From: linux-user-bounces at egr.msu.edu [mailto:linux-user-bounces at egr.msu.edu]
On Behalf Of Mark Szidik/mlc
Sent: Friday, January 04, 2008 3:09 PM
To: gllug glugg
Subject: [GLLUG] problem/ticket tracking systems

 


Anyone using a trouble ticket tracking system that they can recommend?   I
have looked at Mantis, and RT and both are a bit cumbersome for my needs.
(RT is a nightmare of Perl modules to install (at least on Centos))  Trac
and Bugzilla are too oriented towards software development for my needs. 

Oh,  the software needs to be OSS and Linux friendly. 

Thanks, 

---
Mark Szidik, CIO 
Michigan Library Consortium
1407 Rensen Street, Suite 1,  Lansing, MI 48910-3657
Ph:800.530.9019 x117   Fax:517.492.3881
Ph:517.492.3817
MLC - Partnerships. Solutions. Excellence.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.egr.msu.edu/mailman/public/linux-user/attachments/20080104/83838340/attachment.html