[GLLUG] Thoughts on OSticket

Twomley Dan dan.twomley at gknsintermetals.com
Wed Mar 18 15:22:50 EDT 2009


We recently evaluated a number of ticket systems and picked GLPI. Quite
advanced, even when compared to products costing $10,000+. Especially
like how it ties in with OCSNG. Not sure about the mobile piece, and if
it doesn't have this support out of the box, there might be a plug-in
available: http://glpi-project.org/spip.php?rubrique28 Another option is
to develop a custom interface-shouldn't be too difficult since GLPI is
built with PHP on MySQL.




On Wed, 2009-03-18 at 15:01 -0400, Peter Christenson wrote:
> Hi all. I'm looking for a free ticket support systems, and wandering if anyone has had experience with OSticket. Or any other ticket systems that also can be used by mobile devices (windows mobile / android / iphone / blackberry / palm) because this isn't my area, I'm hoping to get some good advice.
> 
> Thanks 
> and  
> Best Regards
> Peter C.
> Simple Solutions Computer Support
> Sent from my mobile device.
>  
> 
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