Advanced OS Questions only you can answer... (fwd)

[Sean]

It sounds kind of dumb, but I don't think the thought ever crossed my mind
about _paying_ for freebsd support. I guess it kind of caught me offguard. 


On Wed, 23 Aug 2000, Adam wrote:

> On Wed, 23 Aug 2000, Sean wrote:
> 
> >If they are HS level questions, I think he might be an asset *lol*
> >
> >Who do you _pay_ to call for freebsd support? 
> 
> If this question isnt rhetorical, www.bsdi.com offers support via email
> and phone and various levels of involvement for one-shot and contract
> deals.  Before BSDi merged with Walnut Creek, you could also get support
> for FreeBSD from WC.  I cannot comment on how much these services are used
> but I know at least some people do, most likely people using FreeBSD for
> servers without knowing much of Unix at all.  If their favorite buddy to
> ask support from is not around and a customer wants a mail alias added
> pronto,  I guess you have someone to call.  The cost of the support can be
> less than the money lost due to a lost customer :) People running servers
> for clients can also sometimes charge their customers rediculous amounts
> for change requests which allows the owner to use commercial support if
> needed..
>