[GLLUG] Website DNS Issue

Patrick collorap at msu.edu
Sun Nov 21 20:13:09 EST 2010

Hey Mark,

How did you perform that nameserver trace?  Does the trace imply that 
ns3 and ns4 are the authoritative name servers, but they do not have an 
IP address for my domain?  I would have thought the hosting company's 
nameservers would have been configured with the IP automatically when I 
opened the hosting account, even before I changed the authoritative 
nameservers with the registrar, but maybe not.  It seems to be working 
now for me, so maybe the probably is solved.


Mark Thuemmel wrote:
> Nameserver trace for www.lighting-gallery.net:
>     * Looking for who is responsible for root zone and followed
> f.root-servers.net.
>     * Looking for who is responsible for net and followed
> h.gtld-servers.net.
>     * Looking for who is responsible for lighting-gallery.net and
> followed ns3.a2hosting.com.
> Nameservers for www.lighting-gallery.net:
>     * ns3.a2hosting.com returned (NORECORDS)
>     * ns4.a2hosting.com returned (NORECORDS)
> Are you saying ns3.a2hosting.com does have a pointer to your current
> site www.lighting-gallery.net?
> If so, might be a waiting game.
> On 11/21/2010 05:51 PM, Patrick wrote:
>> I just moved a website from one hosting provider to another yesterday,
>> and DNS is not working today.  I've attempted to contact the registrar
>> and the new host, and neither have been able to offer a solution other
>> than to just wait.  I switched the authoritative DNS servers for the
>> domain to the new DNS server yesterday on the registrar's site, which is
>> separate from either the new or the old hosting provider.  Our site is
>> http://www.lighting-gallery.net and the alternative URL for the site on
>> the new hosting company's server is http://ltgnet.www59.a2hosting.com/. 
>> In an attempt to minimize downtime, I configured the old hosting
>> company's server to redirect all requests from it to
>> http://ltgnet.www59.a2hosting.com/, because I knew it would take time
>> for the DNS update to propagate.  This worked great for a little while,
>> and the site remained online after the server switch yesterday. 
>> However, since this morning, our domain will not resolve at all, not to
>> the old IP address or the new IP address.  I double checked that the DNS
>> servers were entered correctly.  The primary domain is
>> lighting-gallery.net.  metal-halide.net and pjc.name are two parked
>> domains with the same host.  At this time, only pjc.name resolves.  Any
>> ideas?
>> - Patrick

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